Terms & Conditions
Welcome to smotvisa.com. By accessing or using our services, you agree to comply with our terms and conditions.
1. Services Overview
We act as an intermediary and do not guarantee visa approval, as decisions are solely made by embassies and immigration authorities.
2. User Responsibilities
By using our services, you agree:
Any misrepresentation may result in rejection and legal consequences.
3. Visa Approval Disclaimer
4. Fees & Payments
5. Cancellation Policy
6. Intellectual Property
All website content (text, logos, design) belongs to SmotVisa and cannot be copied, reproduced, or distributed without permission.
7. Limitation of Liability
SmotVisa shall not be liable for:
8. Third-Party Services
We may use third-party services (payment gateways, airlines, hotels). We are not responsible for their actions, policies, or service quality.
9. Privacy
Your use of this website is also governed by our Privacy Policy.
10. Governing Law (India Compliance)
These Terms shall be governed by:
12. Changes to Terms
We may update these Terms at any time. Continued use of the website means you accept the updated terms.
13. Contact Information
For any queries, please contact us:
Website: smotvisa.com
Email: info@smotvisa.com
Phone: +91-90363-29410
Refund Policy
At SmotVisa, we maintain a transparent and fair refund policy for our customers.
Refunds may be considered only if:
No refund will be issued if:
Partial refunds may apply if:
To request a refund, contact:
Email: info@smotvisa.com
Phone: +91-90363-29410
Website: smotvisa.com
1. General Refund Policy
- • Visa consultancy fees are partially or fully non-refundable depending on the stage of processing
- • Embassy/government fees are strictly non-refundable
2. Eligibility for Refund
- • The application has not yet been processed
- • Payment was made by mistake or duplicate transaction
- • Service has not been initiated
3. Non-Refundable Cases
- • Visa application has already been submitted
- • Client withdraws after documentation review
- • Visa is rejected by embassy
- • Delay is caused by embassy or third parties
- • Incorrect or incomplete documents provided by client
4. Partial Refund Cases
- • Work has started but not completed
- • Documentation review is done but submission is pending
5. Processing Time for Refund
- • Approved refunds will be processed within 7–14 business days
- • Refund will be credited via original payment method
6. Chargebacks & Disputes
- • Customers must contact SmotVisa before initiating chargebacks
- • Fraudulent disputes may lead to legal action under Indian law
7. GDPR + Data Handling in Refunds
- • Payment and personal data are handled securely
- • Users can request deletion of their data after service completion
8. Contact for Refund Requests
To request a refund, contact:
Legal Optimization (Important)
To make your website fully compliant & trustworthy, ensure:
"I agree to the Privacy Policy and Terms & Conditions"
✅ Required Pages in Footer:
- • Privacy Policy
- • Terms & Conditions
- • Refund Policy
- • Branch
✅ Consent Checkbox (Very Important):
On forms:
✅ GDPR Compliance Must-Haves:
- • Cookie consent banner
- • Data request email (for deletion/access)
- • Clear opt-in for marketing emails
✅ Indian IT Act Compliance:
- • Mention business address
- • Show contact details clearly
- • Avoid misleading claims (like "100% visa guarantee")